Last Updated: February 1, 2020
Your privacy is important to us. Please read this privacy statement closely. You accept the terms of this private statement by continuing to use Solvira products and services.
Solvira Technology Solutions Inc., a Delaware corporation (“Solvira”) does not sell, rent, barter, trade, distribute or lease personal information to outside parties unless Solvira obtains customer permission or disclosure is required by law.
Solvira uses the information customers provide only to the extent necessary to offer our services to our customers. Solvira believes in both minimizing the data that is collected and limiting its use and purpose to only that: (a) for which we have been given permission by customers, (b) as necessary to deliver our services, and (c) as we might be required or permitted for legal, compliance or other lawful purposes.
The only individually identifiable information that Solvira collects about you is that which you choose to share with us in registration, such as your name, billing address, email address, phone, usernames and passwords. This information will be closely protected and used for internal purposes only and are not shared with outside parties. Solvira does not intentionally release your personal information to any third party unless you direct us to do so or disclosure is required by law.
Solvira may collect personal information when you request assistance from our customer support team (such as phone number and/or email address) and may collect additional information that you choose to share with our customer support team.
Solvira also collects information to evaluate aggregate site usage. Solvira may automatically collect certain usage information from customers, such as Internet Protocol (“IP”) addresses, log files, unique device identifiers, pages viewed, browser type, any links you click on to leave or interact with our services and other usage information collected from cookies and other tracking technologies as noted below. Solvira may collect IP addresses to track and aggregate non-personal information, such as using IP addresses to monitor the regions from which users navigate to our Services. Solvira may also collect IP addresses from users when they log into their Solvira databases as part of our log-in process and for enhanced identity authentication and authorization security.
Solvira services may change over time and we may introduce new features that may collect new or different types of information.
A “cookie” is an element of data that a web site can send to your browser, which may then be stored on your system. A cookie marks and identifies visitors on an Internet site to allow customers to enter customized information and have it available on subsequent visits. Solvira pages may contain cookies so that we can provide a customer with access to information when a customer returns to Solvira or one or more of its products’ web site(s).
Solvira is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities.
If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.
Solvira will retain your information in accordance with, and as permitted by, applicable laws and regulations.
When your account expires or becomes disabled, Solvira may retain the data for up to 30 days before it is permanently removed from all of our systems. We will retain information about our customers as required by applicable regulations and to comply with our legal and reporting obligations, resolve disputes, enforce our agreements, complete any outstanding transactions and for the detection and prevention of fraud.
What rights you have over your data
You may access your online account to view your personal contact information and make changes or corrections at any time.
Applicable law may give users certain rights to access personal information about them, and to limit use and disclosure of their personal information. Solvira is committed to respecting those rights. If you wish to request access, to limit use, or to limit disclosure, please contact us at [email protected] and please provide the name of the Solvira customer who submitted your personal information to our services. We will refer your requests to that customer, and will support them as needed in responding to your request.
Communications Preferences and Opt-Out
As a result of providing your contact information, Solvira may market to you, including sending promotional communications and relevant offers. To opt out of receiving marketing related communications from Solvira, please click on the “opt-out” link in the communication. Please note that if you do opt-out of receiving marketing- related emails from us, we may still use your email address to send you important administrative messages. If you wish for us to completely delete your personal record from our database, email [email protected] and we will delete your contact information.
International Data Transfers
In accordance with and as permitted by applicable law and regulations, we reserve the right to transfer your information, process and store it outside your country of residence to wherever we or our third party service providers operate.
Changes to This Privacy Statement
Solvira may occasionally update this privacy statement to reflect changes in our services and customer feedback. Upon a change having posted on this Statement, the “Last Updated” date at the top of this statement is modified accordingly. If there are material changes to this statement or in how Solvira will use your personal information, Solvira will notify you either by posting a notice of such changes prior to implementing the change or by directly sending you a notification. You are strongly encouraged to periodically review this statement to be informed of how Solvira is protecting your information.
Questions and Feedback
Your comments regarding this privacy statement is greatly welcomed. If you have questions about or feedback on this statement, please contact us via email at [email protected].